When customers leave, 96% disappear without saying a word
You often have no way to see when or why customers are frustrated or how to intervene to help them, losing revenue and repeat business. 3bears.ai changes that!
Offer customers the help they need the moment they need it
Surgically intervene when customers get frustrated
Keep Customers Satisfied with 3bears.ai
Intervene in real-time to boost your conversions
Offer customers the help they need the moment they need it
Uncover customers who are frustrated
Identify and prioritize customers who are struggling and upset, so you can take steps to save them
Understand why customers are struggling
Find and fix the root cause of friction in your site to increase retention and drive growth
Identify the best way to help your customers
Proactively identify opportunities for self-service to lower costs and increase first-touch resolutions
Getting started is easy
Zero Effort Setup
Simply install in minutes for insights (can use Google Tag Manager). No need to define any customer journeys.
Zero Performance Impact
Makes no changes and has no performance impact on your website.
Zero Privacy Concerns
Doesn’t collect any personally identifiable information (PII) – can be set to run only after GDPR consent.
Apply Pioneering Technology to Understand & Change Your Customer’s Journey
Behavioral analysis uncovers early warning signs
Applies fraud detection methodologies to identify trouble with your customer’s journey.
AI improves customers' real time triaging
Assesses frustration-levels and urgency to appropriately prioritize and address customer needs.
Actionable insights and interventions save customers
Proactively solves your customers’ problems to keep them satisfied. Automates interventions to improve experiences.
"We’ve always wanted to find out what’s causing friction. It’s nice to be able to connect the dots, so we no longer have to play guessing games."
CTO @ eCommerce fashion company
“Identifying frustrated customers can help us meet their needs and bring them back from the brink.”
VP of customer experience @ Prop-tech SaaS company
“The ability to proactively intervene to offer customers real answers to their problems has been something we’ve wanted for a long time.”
Customer experience product lead @ B2SMB SaaS company
